Designing experiences that put people first
For fifteen years I have designed curricula, playbooks, and training systems for organizations ranging from nonprofits to healthcare. The work is always user-centered: start with what people actually need, then design the experience that gets them there.
End-to-End Learning Program Redesign
Redesigned onboarding and continuing education for a 1,700-person healthcare organization, translating stakeholder interviews and user feedback into scalable playbooks that reduced training time while improving outcomes.
Needs Assessment & Service Design
Conducted organization-wide needs assessments to identify gaps between what employees experienced and what leadership assumed, then designed targeted learning interventions grounded in real user data.
Online Course Development
Built asynchronous and blended learning experiences for higher education, designing interactive modules that balanced accessibility with editorial-quality visual presentation.
Bicicleta Bike Cafe
Reimagined a 1961 gas station in Fort Collins into a co-op bike café serving ethically sourced Central American coffee while showcasing rotating artwork by women artists from the same regions.
Bicicleta
Bike Cafe
A 1961 gas station on Garfield Street in Fort Collins, reimagined as a community-owned bike café. The concept marries three obsessions: cycling culture, ethically sourced Central American coffee, and the women who grow it and make art from the same soil.
Every coffee on the menu is paired with its origin story and a rotating piece of artwork by a woman artist from that region. Customers do not just drink coffee. They experience the farm, the culture, and the craft behind it. The co-op structure means the community owns the space, and programming—group rides tied to featured coffee regions, artist talks, workshops—keeps it alive beyond the counter.